I called Bank of America this morning to address the issue of why I couldn't change my Netflix billing from one VISA card to another, and Annette told me that my latest card was "never activated" (?!)  Which I find  rather strange, because 1) I would never have taken off the activation notice strip before activating, and 2) all of my other billing to that account has been going through like clockwork.  However, she was happy to activate it for me, and when I went back to my Netflix account I was easily able to change the billing info.